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Trust & security

Clear boundaries.
Accountable work.

Access, responsibility and human review belong in the workflow.

Agree the boundaries before work starts.

  1. 01

    Identity and role

    Establish the person, team and responsibilities behind the request.

  2. 02

    Permitted sources

    Define which information the workflow may read and retain.

  3. 03

    Deployment policy

    Agree hosting, model providers and any required retention restrictions.

  4. 04

    Action and review

    Define what agents may do, which actions need approval and how results are checked.

A few practical questions

Does EU hosting alone establish GDPR compliance?

No. Hosting location is one part of the assessment. Purpose, lawful basis, access, retention, processor terms and any transfers also need to be addressed for the specific deployment.

Is zero retention the default everywhere?

No. We offer zero-retention options where it is a requirement and the selected service supports the agreed configuration. Retention in the workspace, source systems and model service must be considered separately.

What is the current SOC 2 status?

The SOC 2 process is underway. AiAx does not currently claim a completed examination or report. Ask our team for the current scope and supporting information.

Our SOC 2 journey is underway.

We have started working towards SOC 2. The process is ongoing; we do not currently claim a completed SOC 2 examination or report.

Define access around the work.

Each implementation needs an agreed set of sources, users and permitted actions. A model choice does not replace access controls or an explicit approval policy.

Keep important decisions visible.

Review points should make clear what an agent proposes, which information it used and who can approve the next action.

Talk to us about your requirements.

Ask about data handling, deployment and the controls relevant to your organisation before starting a pilot.

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